How to create an effective business requirements document

“Technology must understand what business wants, the requirements must therefore be collected from all the commercial functions concerned.”

This is a commonly collected objective and communicated to create a business requirements document. However, the analyst of experienced business knows that the first step does not concern the requirements, but creating it.

Why a commercial requirements document (BRD)?

The constant evolution of market conditions requires companies to adapt their products and their offer of services accordingly. Customers are now loyal only to their upper and lower lines, and each successful business adds new products or modifies existing needs to meet customer needs. But in order to effectively support the products, the commercial infrastructure must be strengthened or modified accordingly.

An BRD is a document that defines the incorporated modifications to be incorporated with all the support functions concerned.

Unlike popular belief, a BRD is not just something that technology will use to build systems; It is a reference manual for all functions to comply with complete support, statement and compliance with regulatory guidelines.

Why are the requirements still going to change?

Because most often, users do not have them.

Users are defined as these people who will regularly interact with the changes (as defined in the BRD) once they are constructed. Logically, they are responsible for defining and testing these requirements. A key hypothesis, which is almost always proven false, is that users know exactly what is required.

Let’s quickly see why –

Changes can be widely classified into two categories – improving existing features and building new features. Although improvements have a pre-existing basis, which facilitates the knowledge of “what they want”, new features are most often based on a trade strategy or a regulatory guideline.

Why a corporate analyst (BA)?

Rarely seen in the real world, a real BA should be entitled to justify its title and analyze the needs of companies. What happens most often is that the BA is invited to contact the expert users and gather their contributions according to the requirements. Given strict schedules, no one in the entire construction process revisits what users give.

Ideally, a BA should not ask users of the requirements, it should request which features are expected; The BA should then convert this explanation (in simple English) to the requirements that can be understood by technology and other support functions such as funding, tax, compliance and operations.

Create a BRD can be simple if the approach is to take from users, paste-in-document and sending technology, but this invariably leads to a significant recovery to the test phase. An effective business requirements document is supported by a discussion on why something is required followed by creating the right set of requirements to achieve this.

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